If you experience more problems with Family Safety time limits and PC activity reporting, please re-run the Family Safety Troubleshooter. If you wish to delete the corrupted files yourself without using the troubleshooter, please follow these steps:. There are two ways to do this. The easiest way is to enter the complete file path:.
Swipe in from the right edge of the screen, and then tap Search. If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search. Make sure that Apps is selected, and then enter Computer in the Search box. Tap or click to open the Computer app. This will delete any corrupt files. Your settings will be downloaded again from familysafety.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. The kids user account needs to have the PC "trust" relationship with the windows live online account re-established. Log on to the PC with the user account not working. Swipe or mouse click the right side. Once the code is entered and verified, the PC is now in "Trusted PC s " on windows live online account.
Good luck, hope this helps other parents. I've been pulling my hair out with this not working. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.
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Thank you for contacting Microsoft Community. I will surely help you to fix this issue. This issue could have occurred due to these reasons: 1. Services not started. Corrupt settings. Method 1: I suggest you to check if Family Safety service is started and set to automatic.
Right-click on the service and click on Properties. Make sure the Startup type is set to Automatic and Service Status is started. Method 2: If the issue persists, I suggest you to refresh Family Safety filter and check if it helps. How do I refresh the Family Safety Filter? Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further. Was this reply helpful? Yes No. Sorry this didn't help.
Thanks for your feedback. Thank you for your reply. Family safety service is running and set to automatic and I have reset my filter and the problem still persists. I hope you can help further.
Details required : characters remaining Cancel Submit. I recently purchased Microsoft Assure Support plan, and because of this I was able to actually speak to a second level support person and get some answers. It turns out that Microsoft are actually aware of all these problems with family safety and know full well that it is broken.
I was told that I would simply have to wait until they fixed the problems. The fact that they are choosing not to tell anyone these facts and to ignore all these many posts on the forums with people complaining and leave children at risk is diabolical. So basically you cannot rely on family safety to protect you kids at the moment, period. I would suggest you use OPEN DNS and your router settings to block unsuitable websites or another 3rd party product for the other features.
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